1. Acceptance of Terms

By accessing and using TecnoHost's services, you agree to these Terms and Conditions, along with our Privacy Policy and any other agreements that may apply. If you do not agree, you may not use our services.

2. Services Provided

TecnoHost offers a range of services, including:

• Shared, VPS, Dedicated, and Cloud Hosting solutions
• Domain registration and management
• Email hosting and related services
• 24/7 technical support for hosting-related issues

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. User Responsibilities

When using TecnoHost’s services, you agree to:

• Provide accurate, current, and complete information during registration.
• Maintain the confidentiality of your account credentials and promptly notify us of any unauthorized access.
• Use our services in compliance with all applicable laws and regulations.

4. Prohibited Uses

You agree not to use TecnoHost's services for the following prohibited activities:

• Hosting or distributing malware, viruses, or malicious software.
• Engaging in fraudulent activities, including illegal data collection or spamming.
• Hosting content that incites hate, violence, or illegal actions.
• Attempting to disrupt or damage our infrastructure or systems.

5. Billing and Payment

All charges for services are due in advance and are non-refundable, except where explicitly stated. We accept the payment methods specified on our website. Failure to make timely payments may result in service suspension or termination.

6. Cancellation and Termination

Cancellation by User: You can cancel your service at any time by submitting a request. No refunds are issued for unused services.

Termination by TecnoHost: We reserve the right to suspend or terminate your account if you violate these terms or applicable policies.

7. Uptime Guarantee

TecnoHost guarantees a 99.9% uptime for our hosting services. In case of downtime exceeding this threshold, compensation may be offered in accordance with our Service Level Agreement (SLA).

8. Data Protection

We prioritize the protection of your data. You are responsible for maintaining backups of your website. For further details, please refer to our Privacy Policy.

9. Intellectual Property

All logos, trademarks, and content on TecnoHost’s website are owned by TecnoHost or its licensors. You retain ownership of any content you upload, but you grant us a license to use it as necessary for service delivery.

10. Limitation of Liability

TecnoHost’s liability is limited to the amount you paid for the service within the last 12 months. We are not liable for indirect, incidental, or consequential damages related to your use of our services.

11. Indemnification

You agree to indemnify and hold TecnoHost harmless from any claims or damages arising from your use of our services, violation of these Terms, or infringement of third-party rights.

12. Amendments

TecnoHost reserves the right to amend these Terms and Conditions at any time. Changes will be effective upon posting on our website. Continued use of our services signifies acceptance of these updates.